Assistant Lodge Manager

Where You'll Make an Impact

• Support the Lodge Manager in the daily operations of the lodge, ensuring smooth and efficient service.
• Deliver exceptional guest experiences that consistently surpass 5-star standards.
• Supervise and motivate staff across all departments, fostering a positive team environment.
• Ensure high standards of service, housekeeping, food & beverage, and lodge presentation are maintained.
• Assist with staff training, scheduling, and performance management to promote growth and excellence.
• Handle guest queries and resolve concerns professionally, ensuring guest satisfaction.
• Monitor stock levels and assist with administrative and operational procedures.
• Step into the Lodge Manager role when required, supporting leadership and decision-making.

Requirements

• 1 to 5 years of experience in lodge or hotel management or a similar hospitality environment.
• Strong leadership and team management skills.
• Excellent communication and guest relations abilities.
• Ability to handle multiple tasks efficiently and professionally.
• Passion for delivering exceptional service.

Nice to Have

• Previous experience in luxury lodges or resorts.
• Knowledge of operational procedures in a hospitality setting.

What We'll Give You

• The opportunity to grow within a prestigious establishment.
• A supportive team environment focused on excellence.
• A full-time, on-site role in the beautiful Eastern Cape.
• Competitive salary (negotiable based on experience).

If you are ready to contribute to creating memorable experiences in a stunning setting, we would love to hear from you. Apply now to join a team that values dedication, professionalism, and a passion for hospitality.

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