Job description
Akilconnect is seeking a Retail Support Analyst based in Gauteng, South Africa. This position involves ensuring compliance with company protocols, managing incidents, and providing technical support for retail systems.
The ideal candidate should hold a Bachelor's degree and have at least 3 years of experience in IS/IT support, particularly in retail or payment systems. Strong communication skills and a customer-oriented approach are essential. Certifications such as ITIL Foundation are preferred.
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