Retail Supervisor - MOA
Service Solutions • Johannesburg, South Africa
12 days ago
Job description
SUMMARY:
Retail Supervisor - MOA
POSITION INFO:
Key Responsibilities:
- Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
- Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
- Handle customer queries and escalate issues where needed.
- Assist with team coaching, shift planning, and performance feedback.
- Ensure store standards, health & safety, and company policies are maintained.
- Monitor and report on sales performance and staff productivity.
- Requirements:
- Minimum 1–2 years’ experience in a retail environment, with some supervisory or team-leading experience.
- Strong communication and interpersonal skills.
- High level of reliability, initiative, and attention to detail.
- Ability to lead by example and work well under pressure.
- Matric essential; a relevant retail or business qualification is an advantage.
- Computer literacy and experience with POS systems.
Please e-mail Marlene your applications directly to