Inbound Client Services Specialist — Insurance Claims

Smollan is seeking an Inbound Client Service Agent to handle client calls and emails and assist with outbound campaigns. You will identify issues, document interactions, and upsell products where appropriate, working within standard operating procedures and collaborating with team leaders.

Ideal candidates will have prior customer service experience, excellent communication, and strong attention to detail. The role requires a customer‑focused team player with RE/FAIS accreditation progression

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