Position: Butler Key Responsibilities: - Greet and welcome guests upon arrival and escort them to their staterooms - Provide personalized and attentive service to guests, including but not limited to: unpacking and packing luggage, arranging and serving meals and drinks, and coordinating laundry and dry cleaning services - Anticipate guests' needs and preferences to provide a seamless and personalized experience - Maintain the cleanliness and organization of staterooms and public areas, including restocking of amenities and supplies - Ensure the safety and security of guests and their belongings at all times - Communicate effectively with other crew members to ensure smooth and efficient service delivery - Assist with the planning and execution of special events and activities for guests - Handle guest inquiries and resolve any issues or concerns in a timely and professional manner - Maintain a high level of professionalism and confidentiality at all times Qualifications: - Minimum of 2 years of experience as a Butler in a luxury hotel or cruise line - Excellent communication and interpersonal skills - Impeccable grooming and presentation - Strong attention to detail and ability to anticipate guests' needs - Ability to work well under pressure and in a fast-paced environment - Fluent in English, knowledge of other languages is a plus - Must be able to pass a background check and obtain necessary certifications - Flexibility to work evenings, weekends, and holidays as needed
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BUTLERS • Western Cape, South Africa