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Dialer MIS & Analytics AdministratorWNS • Durban, KwaZulu-Natal, ZA
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Dialer MIS & Analytics Administrator

Dialer MIS & Analytics Administrator

WNS • Durban, KwaZulu-Natal, ZA
30+ days ago
Job description

WNS is seeking a Dialler Administrator to manage day-to-day dialler operations, load client data, and support analytics within the sales and back office team. You will collect data across departments and clients, generate actionable reports, and monitor program performance to drive improvements.

The role requires strong Excel skills, experience with dialler systems, and the ability to communicate analytical findings to stakeholders. Collaboration with multiple teams and clients is essential.

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Dialer MIS & Analytics Administrator • Durban, KwaZulu-Natal, ZA