WNS Global Services Inc. is seeking a leader to drive the Inbound Service, Sales and Retentions Department within a customer-centric, high-performance environment.
You will manage people, metrics and projects to generate revenue while retaining business. responsibilities include staff performance optimization, process management, technology utilization, and continuous improvement, plus owning client relationships through regular reporting and engagement sessions.
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Head of Inbound Service, Sales & Retentions • Cape Town, Western Cape, ZA
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