General Manager Transportation Hub

Our client is seeking to employ an experienced General Manager to lead operations within their new East London Transportation Hub.

The transportation hub is a safe and secure overnight facility for trucks and their payloads. With refueling facilities and modern amenities drivers and their assistants can rest and recharge while refuelling their vehicles; the facility also includesa large branded convenience store fast food restaurant mechanical workshop facilities and overnight facilities for long haul trucks.

This role requires a highly skilled professional with strong leadership commercial acumen and operational expertise to manage a multi-faceted facility - this is a senior management position.

An awesome career opportunity awaits.

Requirements:

• Matric / Grade 12 (minimum)
• Diploma or Degree in Business Management Retail Management Logistics Operations or related field
• Additional certifications in Health & Safety Fuel & Retail Operations Facilities Management or Finance (advantageous)
• Minimum 10 years management experience in:
  • Retail petroleum industry
  • Service station and truck stop facility operations
  • Retail or convenience store operations
  • Logistics transport depot or fleet yard operations
• Proven experience in staff leadership financial control compliance and operations management
• Knowledge of POS systems fuel systems security systems and reporting platforms
• Experience with WinBranch Namos and SAP Retail systems
• Advanced Microsoft Office 365 skills
• Strong knowledge of labour laws and MIBCO requirements
• Strong organisational and problem-solving skills
• Ability to work flexible hours including nights weekends and emergencies
• High level of integrity confidentiality and professionalism

Responsibilities:
Operational Financial and Commercial Management

• Oversee daily operations across fuel retail food services truck parking and site facilities
• Ensure compliance with all regulatory requirements including Health and Safety legislation
• Implement and enforce Standard Operating Procedures (SOPs)
• Ensure operational readiness equipment uptime and service standards
• Manage budgets expenses procurement and financial controls
• Drive revenue growth across all business units
• Oversee cash handling reconciliations and audits
• Promote and market the facility to increase usage

People Leadership

• Lead recruitment training scheduling and performance management
• Ensure compliance with labour legislation and MIBCO agreements
• Manage union relationships (NUM)
• Maintain a fair safe and inclusive workplace

Stakeholder ad Customer Management

• Engage with customers suppliers fleet operators and service providers
• Ensure excellent customer service and resolve complaints within 24 hours
• Liaise with local and national authorities

Stock Management

• Oversee stock ordering receiving rotation and stock takes
• Manage shrinkage and resolve discrepancies

Contract Lease and Franchise Management

• Manage lease agreements and ensure compliance
• Oversee franchise operations and brand standards
• Manage third-party service providers

Systems and Technology Management

• Manage POS fuel systems CCTV access control and reporting systems
• Ensure compliance with IT and data security policies

Compliance Safety and Risk Management

• Ensure full compliance with safety environmental and regulatory standards
• Conduct audits risk assessments and emergency planning
• Implement risk mitigation strategies

Integrity and Safeguarding

• Maintain confidentiality of company and client information
• Uphold company policies and professional conduct
• Safeguard all company assets and equipment

Please note that should you not receive a response within 2 weeks of applying you may consider your application unsuccessful.

Required Experience:

Director

Employment Type : Full-Time
Experience: years
Vacancy: 1