Credit Risk Control Officer

Requisition and Talent Acquisition Consultant Details

REQ 146350 - Twanette Coetser

Pipeline Advert

Location and Cluster

Total Business Banking and Retail - OCR - Risk Collection

Sandton Gauteng

Leadership Pipeline

Manage Self: Technical

Career Stream

Administration Transactional Processing and Production

Credit Risk Control Officer - High Value Client Base

Job Purpose

We are looking for aCredit Risk Officer toprovide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plansacross all client portfolio of accountsand escalating to legal when necessary.

Job Responsibilities

• Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
• Ensure clean audit in area of responsibility by enforcing adherence to bank policies process and procedures and industry regulations.
• Implement sound credit risk management by providing advice on specialized credit risk matters to CRMs and Credit managers
• Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
• Provide feedback daily/weekly/ monthly
• Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
• Build strong relationships with CRMs and Credit managers by providing upskilling advice on credit processes policies and documentation.
• Sharing knowledge with all stakeholders.
• Manage own efficiency by drafting and implementing teams strategies.
• Enhance processes by constantly seeking innovative improvements to the credit systems.
• Adapt to changes in Legislation by enforcing the compliance to the changes.
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Minimum Experience Level

• Minimum 3 - 5 years experience in a Credit role in a Banking environment
• Minimum 3 - 5 years experience collecting Arrears or Excess accounts
• Must have experience in working with a High Value Client base.

Preferred Qualification

• Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Communication Strategies
• Financial Accounting Principles
• Governance Risk and Controls
• Organisational systems
• Principles of project management
• Strategic planning
• Management information and reporting principles tools and mechanisms

Please contact the Nedbank Recruiting Team at

Required Experience:

Unclear Seniority

Employment Type : Full Time
Experience: years
Vacancy: 1