Store Leader
Areas of Responsibility:
Customer Experience
Be professional
Manage customer interactions complaints and requests
Optimize selling space and drive replenishment to ensure stock availability
Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability o Sales -
meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans o Identify challenges trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
Ensuring that monthly store audit benchmarks are achieved and improved upon
Risk Management
Effective stock control and stock management
Effective cash handling procedures and controls
Lead develop and retain team members
Performance development culture and team effectiveness o Leading developing and coaching the team o Basic IR
Requirements
Job Specification s
Grade 12
Completion of all required Wellness Foundation Training Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)
Wellness on-the-job Store Leader training
A genuine interest in health and wellness - brand ambassadors
Fully computer literate o Strong written and verbal communication skills
Ability and willingness to work weekends and extended retail hours o Proficiency in stock management cost control and cost management
Own transport essential o Competency Assessment Achieved
Admin qualification - a retail management diploma or degree would be advantageous
Minimum 5 years retail experience - sales merchandising and admin experience (including 2-3 years managerial experience)
A genuine interest in health and wellness - brand ambassadors o Fully computer literate o Strong written and verbal communication skills
Ability and willingness to work weekends and extended retail hours o Proficiency in stock management cost control and cost management
Required Skills:
Store Performance o Achieve and exceed targeted sales and profit targets o Achieve and exceed gross profit targets through effective waste and stock management o Effectively manage income statements o Liaise with the Merchandise team regarding stock efficiencies o Support the successful implementation of all promotional campaigns o Ensure internal audits are conducted against operational requirements o Ensure that all stores adhere to compliance requirements in all areas of operational activity and procedures/policies including risk receiving and banking procedures
Required Education:
Must have a grade 12- & 5-years management experience
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 23500 - 23500