Senior Reservationist Consultant

Senior Reservations Consultant Luxury Travel Tour Operator Remote

Location: Remote (South Africa preferably Cape Town)

Property: Luxury Travel Tour Operator

Position: Remote / Hybrid

Salary: Negotiable (DOE)

Kendrick Recruitment is currently seeking an experienced Senior Reservations Consultant for a leading luxury travel tour operator.

This is an exciting opportunity for a highly organised travel professional with extensive experience in luxury travel reservations across Southern and East Africa. The successful candidate will work closely with Travel Designers to coordinate all reservation components ensuring seamless travel arrangements and exceptional guest experiences from confirmation through to departure.

Key Requirements

47 years experience in luxury travel reservations or tour operations

Strong knowledge of Southern and East African destinations

Experience using reservation systems such as Safari Portal

Excellent administrative and organisational skills

Exceptional attention to detail and accuracy

Strong written and verbal communication skills

Ability to manage multiple bookings simultaneously while meeting deadlines

Proficient in Microsoft Outlook and Excel

Professional accountable and solutions-driven approach

Experience working with international luxury travel advisors will be advantageous

Understanding of foreign currency quotations is beneficial

Knowledge of airline reservations and ticketing is advantageous

CRM system experience will be advantageous

Key Responsibilities

Manage reservation files from confirmation through to guest departure

Obtain and accurately record all supplier confirmations

Maintain accurate booking records within reservation and CRM systems

Prepare travel documentation and detailed itineraries

Monitor booking deadlines payment schedules and cancellation periods

Process amendments cancellations and booking revisions efficiently

Build and maintain strong relationships with suppliers across Southern and East Africa

Follow up outstanding confirmations and resolve supplier queries promptly

Ensure all bookings meet company quality standards and guest preferences

Coordinate logistics between multiple suppliers to ensure seamless itineraries

Monitor deposits and final payments while assisting with supplier invoice reconciliations

Provide operational support before and during travel including urgent itinerary amendments where required

Candidate Profile

The ideal candidate will possess:

Exceptional organisational and time management skills

Outstanding attention to detail and accuracy

Strong problem-solving abilities and a proactive mindset

Excellent communication and relationship-building skills

The ability to perform under pressure while managing multiple priorities

A passion for luxury travel and delivering exceptional guest experiences

A professional dependable and customer-focused approach

Package

Salary: Negotiable depending on experience

Remote / Hybrid position

Preference for candidates based in Cape Town

Opportunity to join a dynamic luxury travel business with excellent long-term career growth opportunities

Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days please consider your application unsuccessful.

Required Skills:

experience

Employment Type : Full Time
Experience: years
Vacancy: 1