Technology Documentation and Configuration Control Manager (TDO Manager)

Our client in the Information & Communications Technology (ICT) is looking for a Technology Documentation and Configuration Control Manager (TDO Manager) on a contract duration of 6 months.

Education:

• 4-year Information Management / Information Science / Information Technology / Computer Science / Engineering (or related) Degree
• Records / Information Management certification (e.g. ISO 15489) advantageous
• Information Technology Infrastructure Library (ITIL) Foundation advantageous
• Microsoft SharePoint / M365 records or content management certification advantageous

Experience:

• Minimum of 5-7 years of experience in document / records management document control configuration control or information governance
• Minimum of 3 years of experience in a technology financial services or other regulated / audited environment
• Proven track record of designing and implementing document frameworks taxonomies templates and approval workflows
• Strong hands-on SharePoint / M365 document management experience; exposure to PDF control and tools such as Jira
• Experience operating across multiple functions cultures and geographies
• Entrepreneurial spirit self-driven and ability to work with a fast-paced team
• Pan Africa multi-cultural experience is advantageous

Functional Knowledge:

• Document and records management standards and lifecycle
• Document configuration and version control
• Information taxonomy metadata and classification
• SharePoint / M365 document governance (libraries metadata retention approval flows)
• Document workflow automation
• Template design and document quality assurance
• Audit compliance and governance frameworks
• Knowledge management principles
• IT service framework and IT operations best practice

Required Experience:

Manager

Employment Type : Contract
Experience: years
Vacancy: 1