To manage lead and grow the Northern Cape site by ensuring safe compliant and efficient inspection sampling and sample-preparation operations while supporting business development client retention revenue growth and the SGS management system.
Operational leadership
Plan organise and control all Northern Cape site operations including field sampling inspection sample preparation dispatch reporting support and site administration.
Schedule personnel vehicles equipment and tools to meet client requirements safely efficiently and within agreed turnaround times.
Manage daily operational performance productivity overtime turnaround time service quality and adherence to work instructions.
Ensure adequate manpower equipment consumables PPE vehicles and site resources are available for efficient operations.
Support site supervisors the HSE coordinator and quality coordinator in resolving operational safety and quality issues.
Maintain effective communication between the site Regional Manager HOD of Trade clients and support functions.
Technical quality and safety control
Implement and maintain technical procedures operational procedures sampling instructions sample-preparation controls and inspection requirements.
Ensure all work complies with SGS policies the SGS Code of Integrity QHSE requirements client instructions and applicable South African legislation.
Apply the Check Status process and Stop Work Authority whenever risks are not clearly controlled or understood.
Monitor quality control data integrity equipment condition calibration status traceability chain of custody and sample security.
Record the basis for opinions and interpretations and ensure these are only issued by designated authorised personnel.
Participate in Operational Integrity projects safety campaigns audits investigations and corrective actions.
People management
Lead coach and monitor staff performance discipline attendance training needs competency records and safe work behaviour.
Ensure new and existing staff are trained and competent for sampling inspection sample preparation reporting support and safety-critical activities.
Promote a professional client-focused ethical and accountable site culture.
Financial and administrative control
Manage petty cash usage site assets consumables stock usage overtime and other controllable site costs.
Provide monthly workload opportunity cost and operational performance updates to management.
Support complaint claim nonconformance and improvement-request investigations with facts records and corrective actions.
BUSINESS DEVELOPMENT & REGIONAL GROWTH
Build and maintain a Northern Cape client pipeline covering existing clients potential clients mining operations stockyards sidings logistics providers and related commodity stakeholders.
Conduct planned client visits and technical engagements to understand upcoming work pain points service gaps tender opportunities and competitor activity.
Identify opportunities to grow inspection sampling sample preparation moisture size quality stockpile vessel/rail/truck and related trade services where applicable.
Support the Regional Manager with quotations proposals tenders pricing inputs scope definition method statements and service-level discussions.
Maintain a simple opportunity register showing client commodity service need value estimate probability next action and expected close date.
Track lost work client complaints turnaround issues and market feedback and propose actions to retain or win business.
Represent SGS professionally in the region and strengthen confidence in the site through reliable delivery technical support and rapid issue resolution.
Report monthly on business development activity revenue risk new leads upcoming projects cross-selling opportunities and support required from management.
Qualifications :
QUALIFICATIONS
Education and training
Matric / Grade 12.
Sampling inspection laboratory mineral processing logistics or other relevant technical qualification is preferred.
SHE / HSE knowledge and practical risk-assessment training.
ISO/IEC 17025 awareness or VLC SANAS ISO 17025 course where applicable to the site scope.
Valid Code B drivers licence required due to site travel and client visits.
Experience
Minimum 3 years management or supervisory experience in inspection sampling sample preparation mining minerals trade logistics or a related operational environment.
Experience scheduling staff vehicles shifts equipment and site resources.
Experience with safety quality client communication operational reporting and complaint resolution.
Experience in business development client relationship management quotations proposals or revenue growth is strongly preferred.
Practical knowledge of bulk commodity sampling and sample preparation is essential.
REQUIRED SKILLS
Leadership and operational skills
Ability to lead teams allocate work monitor performance and hold staff accountable.
Strong planning scheduling prioritisation and resource-control capability.
Ability to solve operational problems quickly while protecting safety quality and client service.
Strong understanding of sampling inspection sample preparation chain of custody and field controls.
Commercial and business development skills
Client relationship management professional communication and confidence in client-facing discussions.
Ability to identify opportunities prepare basic commercial inputs support proposals and follow up leads.
Commercial awareness of revenue margin cost control overtime utilisation and service profitability.
Ability to prepare monthly revenue opportunity and operational performance updates.
Quality safety and compliance skills
Practical HSE risk management Stop Work Authority incident reporting and corrective-action follow-up.
Understanding of quality systems document control equipment status traceability nonconformances and data integrity.
Communication and personal competencies
Good written and verbal English communication skills.
Numeracy and calculation capability for operational commercial and technical checks.
Computer literacy including Microsoft Excel Word Outlook and basic operational reporting.
Delivers results adapts to change acts ethically and maintains confidentiality.
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1
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