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Sheldon Recruitment
Hotel & Sales Manager, East LondonSheldon Recruitment • East London, Eastern Cape, South Africa
Hotel & Sales Manager, East London

Hotel & Sales Manager, East London

Sheldon Recruitment • East London, Eastern Cape, South Africa
2 days ago
Job description

Reference: EL003304-Janin-1


Our client a leader in the hotel / hospitality sector is seeking a Hotel & Sales Manager for a permanent role based in East London Eastern Cape.

Duties & Responsibilities


Applicants are required to strictly meet the following criteria:

  • Diploma or Degree in Hospitality Management Marketing or related
  • 3 years experience in hotel management or hospitality sales
  • Strong understanding of the Eastern Cape corporate and tourism market is highly preferred
  • Valid drivers license and own reliable vehicle
  • Proficient in Hotel Property Management Systems (PMS) like Semper and NightsBridge plus strong MS Office skills
  • Excellent communication and negotiation skills. Strong leadership abilities with a hands-on approach to problem-solving. Results-driven mindset with a proven track record of hitting sales targets
  • Flexibility to work weekends public holidays and evenings


The successful applicant would be responsible for but not limited to:

  • Manage guest satisfaction lead the on-site team and actively sell accommodation and hospitality packages to corporate and leisure clients

Sales & Revenue Growth

  • Find new business from corporate clients travel agents and tour operators.
  • Create monthly sales plans to boost room occupancy during quiet seasons.
  • Manage online booking channels (OTAs) and the hotels booking system.


Hotel Operations & Guest Experience

  • Oversee daily operations across front office reception housekeeping including cleaning materials and laundry.
  • Maintain high service standards to ensure excellent guest reviews.
  • Handle guest complaints quickly and professionally.
  • Conduct daily walk-throughs to ensure the property is clean safe and welcoming.


Team Leadership & Administration

  • Supervise and motivate staff including scheduling shifts.
  • Prepare weekly reports on occupancy levels projected sales campaigns and guest feedback.


Salary: Market related

To apply email detailed CV and all supporting documentation through to


If you have not received a response within 7 working days please consider your application unsuccessful


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1

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Hotel & Sales Manager, East London • East London, Eastern Cape, South Africa

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