Client Care Specialist: Multichannel & VerificationWNS • Cape Town, Western Cape, ZA

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Client Care Specialist: Multichannel & Verification

WNS • Cape Town, Western Cape, ZA

30+ days ago

Job description

WNS in Cape Town seeks a customer service specialist to engage with customers across channels, resolve queries, and uphold the brand’s reputation while complying with policies and regulations.

You will verify customer information, assist with account navigation, assess loan income documents, respond via email/chat, and help identify fraudulent activity while delivering consistent service within SLAs.

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Client Care Specialist: Multichannel & Verification • Cape Town, Western Cape, ZA

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