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Sabenza IT & Recruitment
Support EngineerSabenza IT & Recruitment • Cape Town, Western Cape, South Africa
Support Engineer

Support Engineer

Sabenza IT & Recruitment • Cape Town, Western Cape, South Africa
2 days ago
Job description

Are you passionate about solving technical challenges in the field Do you enjoy working with cutting-edge hardware networking industrial automation and software If so this is your opportunity to join a fast-growing technology company transforming the mining industry through advanced machine vision solutions.


What Youll Be Doing


As part of our technical support team you will:

  • Install and commission machine vision systems at client sites.
  • Configure sensors IP cameras lasers network switches LED lighting and low-voltage power supplies.
  • Assist with software installation XML configuration and ongoing system maintenance.
  • Provide client training and handovers for first-line support.
  • Monitor and troubleshoot deployed systems remotely.
  • Diagnose hardware software networking and data integrity issues.
  • Resolve OPC communication and sensor-related faults.
  • Work closely with client IT teams on infrastructure planning and network connectivity.
  • Develop troubleshooting procedures and standard operating procedures (SOPs) to improve support efficiency.
  • Deliver exceptional technical support and build strong customer relationships.


Requirements

What Were Looking For


Essential

  • Bachelors Degree or National Diploma in Electrical Engineering Electronic Engineering or a related technical field.
  • 24 years hands-on experience in electronics instrumentation or field engineering.
  • Experience with networking infrastructure and hardware troubleshooting.
  • Strong fault-finding and diagnostic skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage priorities effectively.

Highly Desirable


Experience working with any of the following:

  • Mining or minerals processing environments
  • Industrial field support services
  • PLCs
  • Power supplies
  • IP Cameras
  • Wi-Fi networks
  • Industrial networking
  • Servers and networking equipment
  • Firewalls
  • OPC Communication
  • Database and server hosting
  • Electronic repairs and component replacement



Required Skills:

OPC Electronic fault finding Server hosting Electronics Network Infrastructure Mineral Processing


Employment Type : Full Time
Experience: years
Vacancy: 1

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Support Engineer • Cape Town, Western Cape, South Africa

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