WNS South Africa is seeking senior Associates for a high-performance campaign in Claremont. You will deliver a first-class service experience in a busy contact center, handling customer queries with professionalism and a focus on resolving issues and maintaining loyalty.
Essentially you must have Matric and solid English, with 6+ months in a call center. A tertiary qualification is preferred, especially in administration, finance or engineering. UK insurance client exposure is a plus.
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Insurance Call Center Agent — Customer Care & Retention • Durban, KwaZulu-Natal, ZA
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