Systems Trainer

SUMMARY:
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POSITION INFO:

Join a dynamic organization within the automotive and wholesale sectors, where your expertise in systems training will be pivotal in driving operational excellence. Our client, a reputable company committed to growth and innovation, is seeking a dedicated Systems Trainer to empower call centre agents and sales staff with the essential skills to navigate internal systems, CRM platforms, and telephony tools.

Where You'll Make an Impact:

• Deliver comprehensive training sessions to enhance user proficiency across various operational software

• Design, develop, and continuously update engaging training materials, user guides, and e-learning modules

• Conduct both in-person and virtual training workshops, including group sessions, one-on-one coaching, and refresher courses

• Evaluate training effectiveness through assessments, feedback, and performance data to ensure continuous improvement

• Collaborate with IT and Operations teams to identify and address system-related knowledge gaps

• Support onboarding processes with targeted systems training for new employees

• Maintain accurate training records and generate reports on completion rates and competency levels

Requirements:

• Minimum of 3 years of experience in systems training or related roles

• Strong communication and organizational skills

• Ability to adapt training approaches to diverse audiences

• Proficiency in creating engaging training content and materials

• Experience with CRM platforms, telephony tools, and operational software

Nice to Have:

• Knowledge of the automotive or wholesale industry

• Familiarity with e-learning development tools

What We'll Give You:

• A competitive salary ranging from R35,000 to R40,000 per month (Cost to Company)

• The opportunity to work within a growth-focused, innovative environment

• Supportive team culture committed to professional development

Take the next step in your career by applying your training expertise to shape operational success. Join a forward-thinking organization that values your skills and dedication—where your contribution will make a real impact.