TTEC in Cape Town, South Africa, is seeking a Senior Customer Service Representative to deliver compassionate, professional support on site. You will handle escalated healthcare queries, research issues, and provide accurate answers with empathy for customers across channels.
You’ll support US customers with flexible shifts, collaborate with a global team, and contribute to a culture of exceptional service and continuous learning. A strong customer focus and clear communication are essential.
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Senior Healthcare Customer Care & Resolution Specialist • Cape Town, Western Cape, ZA
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