WNS is seeking people‑oriented professionals to handle inbound and outbound calls, resolving debt issues with empathy and accuracy. You will engage customers via phone and written communication, ensuring compliance and quality standards while building relationships with internal teams and external stakeholders.
The role offers exposure to international clients, a dynamic, fast‑paced environment, and rotational shifts across the week.
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Collections Call Centre Specialist – Global Clients • Cape Town, Western Cape, ZA