Sales Consultant â KwaZulu-Natal

Key Responsibilities
Business Development

• Identify and develop new business opportunities within the fire protection and construction industries.
• Generate leads through networking, cold calling, referrals, and industry engagement.
• Build and maintain relationships with contractors, consultants, developers, engineers, and facility managers.
• Promote the companys fire sprinkler installation and fire protection services.

Sales & Client Management

• Meet with prospective clients to assess project requirements and provide suitable solutions.
• Prepare and present quotations, proposals, and service offerings.
• Follow up on quotations and negotiate contracts and pricing where required.
• Manage the sales pipeline and ensure sales targets are achieved.
• Maintain strong customer relationships and provide ongoing client support.

Technical & Project Coordination

• Conduct site visits and gather project information for estimating and design purposes.
• Work closely with estimators, project managers, and design teams to ensure accurate project costing and scope alignment.
• Assist clients with technical information regarding sprinkler systems, hydrants, hose reels, pumps, and fire protection solutions.
• Ensure smooth handover of secured projects to the Projects Department.

Reporting & Administration

• Maintain accurate sales records, client databases, and activity reports.
• Prepare weekly and monthly sales reports for management.
• Monitor market trends, competitor activity, and industry developments.
• Ensure all sales documentation is completed accurately and submitted on time.

Customer Service

• Ensure high levels of professionalism and customer satisfaction.
• Address client queries and resolve issues promptly.
• Build long-term relationships to encourage repeat business and referrals.

Minimum Requirements

• Grade 12 / Matric.
• Relevant qualification in Sales, Business Management, Marketing, or similar advantageous.
• Minimum 35 years sales experience within the fire protection, construction, engineering, or related industry.
• Proven track record in technical or solution-based sales.
• Strong understanding of fire sprinkler systems and fire protection services advantageous.
• Proficient in Microsoft Office.
• Valid drivers license and own reliable vehicle.
• Willingness to travel for client meetings and site visits.

Preferred Requirements

• Existing network within the construction or fire protection industry advantageous.
• Experience with tendering and project-based sales.
• Knowledge of SANS fire protection standards advantageous.

Skills & Competencies

• Strong sales and negotiation skills.
• Excellent communication and interpersonal abilities.
• Strong business development and networking capabilities.
• Self-motivated and target-driven.
• Good technical understanding and problem-solving skills.
• Ability to work independently and manage multiple clients/projects.
• Strong organisational and administrative skills.

Key Performance Areas (KPAs)

• Achievement of monthly and annual sales targets.
• New business development and client acquisition.
• Client retention and customer satisfaction.
• Quotation conversion rate.
• Accuracy and timeliness of sales reporting.
• Growth of the companys market presence.

Working Environment

• Combination of office-based and field-based work.
• Frequent travel to client sites, construction sites, and meetings.
• Fast-paced environment requiring strong relationship management and multitasking abilities.