Senior IT Business Analyst (CPT)

ENVIRONMENT:

YOUR strong analytical ability & affinity for problem solving is sought to fill the role of a Senior IT Business Analyst wanted by a dynamic Financial Services provider. The role includes system configuration, designing and specifying solutions, testing, implementation, documentation and user training. The successful incumbent must possess a suitable tertiary qualification including Computer and Information Science/Management Information Systems or Computer Engineering or related field with at least 10 years' work experience within IT with extensive exposure to Systems Analysis and Project Management & exposure to SQL programming and database systems is required. You will also require facilitation skills and experience investigating, gathering, interpreting and advising of business and user requirements.

DUTIES:

· This role requires the candidate to perform Project Management, Business Analysis, Systems Analysis and Design, Team Leading and certain technical functions.

· Positively influence process and productivity and to work with a wide range of people.

· A high degree of industry experience and requires performing a liaison function between the business and the Software Developers or other service providers.

· Work closely with the business to ensure business requirements are understood and met in the most effective way and must be able to train and guide users and assist with user queries.

· System configuration, designing and specifying solutions, testing, implementation, documentation and user training.

· Provide constructive and timeous feedback on work progress and problems encountered.

· Assist and manage the IT team members by reviewing and advising on system builds or enhancement and changes and ensuring deadlines are met.

· Interact with and support IT team members as required, assisting in the continual improvement of the IT Function and its operations.

· Provide realistic estimates of effort and size of tasks to the business where required.

· Communicate clearly and accurately, building good relationships within the IT team, and foster good relationships with other IT providers.

REQUIREMENTS:

Qualifications -

· Appropriate 3/4-year IT qualification (Computer and Information Science, Management Information Systems, Information Technology, Computer Engineering, Computer Programming).

Experience/Skills -

· Extensive exposure to Systems Analysis and Project Management.

· Minimum of 10 Years IT experience.

· Experience in dealing with teams within geographical and technical complex environment.

· Exposure to SQL programming and database systems is required.

· General IT skills are essential, like Windows, Excel, ftp and the ability to research and solve business problems with IT solutions.

· Knowledge of Financial and Insurance Business is a definite advantage.

· A background in Programming and IT System Support of large complex systems is required.

· The ability to analyse, translate and define business requirements into technical solutions

· Troubleshooting / creative problem-solving skills.

· Facilitation skills and investigating, gathering, interpreting and advising of business and user requirements.

· The skills to draw up functional specifications and work through the SDLC {System Development Life Cycle) to ensure that requirements are met.

· Assisting in the logical design of databases and systems, testing the systems and training the business users.

· Good understanding of document management systems and workflow.

· The job may require work to be done after hours and on weekends from time to time.

ATTRIBUTES:

· A good work ethic, the ability to work in a team and to work independently, being self-managed and an ability to deliver to deadlines are all critical aspects of this role.

· Analytical thinking and having a broad understanding of a wide variety of technologies that can be deployed to solve business problems.

· Interpersonal and communication skills.

· Planning & Organizing skills.

· Time Management.

· Documentation skills.