Telesales Team Lead: Drive Results & Growth

WNS in Cape Town is seeking a telesales team leader to drive high sales and ensure excellent call quality. You will lead the phone-based sales team, coordinate with field sales, and keep administration up to date. Rotating shifts apply to cover a Mon–Sun work week.

The role focuses on KPI delivery, staff development, and maintaining strong customer service, with emphasis on reducing attrition and absenteeism while delivering first-class results.

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