Are you a hands-on housekeeping leader who takes pride in spotless lodges and a well-run team? We're recruiting on behalf of a hospitality establishment looking for a Housekeeping Supervisor to keep their guest lodges, public areas, and laundry running like clockwork.
What you'll need:
Grade 12
2–3 years' housekeeping management experience (or similar) within hospitality is preferred
A natural ability to lead, coordinate, and motivate a team
Strong communication skills
Self-discipline and a good eye for detail
A hands-on, lead-by-example approach
What you'll be doing:
Overseeing the day-to-day running of the housekeeping department in line with company standards
Conducting regular inspections of laundry, public areas, and lodges
Managing, supporting, and guiding housekeeping staff
Briefing the team at the start of each shift on duties and departmental updates
Setting the standard for appearance, hygiene, and professionalism in uniform and conduct
Making sure guest lodges and public areas are always guest-ready — clean, hygienic, and well-presented
Reporting maintenance and repair issues and following up to ensure they're actioned
Coaching and training staff on the job to keep skills sharp
Keeping a positive, courteous, and professional attitude at all times
Anticipating and responding to guest needs quickly and efficiently
Resolving guest complaints promptly and escalating where needed
Conducting monthly stock takes and keeping accurate linen and consumable stock records
Flagging any policy breaches to senior management
Following reasonable instructions from management
If you're organised, a natural leader, and take real pride in a spotless, guest-ready property, we'd love to hear from you.