Manager, Operations

Standard Bank Group is a leading Africa-focused financial services group, offering a variety of career opportunities. Our clients range from individuals to multinational corporates. We’re passionate about creating growth in Africa and bringing meaningful value to our clients and communities.

To provide appropriate support, advice and guidance pertaining to infrastructure optimisation for the allocated regions within a province for the fulfilment of their daily operational needs as well as manage infrastructure requirements and coordinate projects.

Qualifications

Type of Qualification:

• Secondary/High school/A levels/Matric
• Bachelor’s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management
• FAIS Requirements
• RE05

Experience Required

• Client Coverage: Liberty Advisory Partners
• 5-7 years
• Previous experience in a service and operational role. Working knowledge of the operational requirements of branches from a branch and client perspective.

Behavioural Competencies

• Articulating Information
• Challenging Ideas
• Embracing Change
• Following Procedures
• Generating Ideas
• Making Decisions
• Providing Insights
• Resolving Conflict
• Seizing Opportunities
• Taking Action
• Team Working
• Understanding People

Technical Competencies

• Banking Process & Procedures
• Customer Understanding (Consumer Banking)
• Data Management (Administration)
• Infrastructure and Platforms Support
• Planning, Forecasting and Budgeting
• Risk Identification
• Workspace Management

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