Spa Receptionist / Back- Up Therapist

Spa Receptionist/Back-up Therapist

Job Summary:

We are looking for a socially focused, detail orientated and highly organised team player who can operate under pressure to welcome spa guests and manage reservations.

Organisational Positioning:

• Department: Spa
• Reporting to: Group Spa Manager
• Liaising with: Front Office; Housekeeping; Kitchen
• Location: The Twelve Apostles Hotel Premises

Minimum Experience or Qualification:

• Grade 12
• Must have at least 2 years’ experience in a similar spa establishment.
• Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
• Experience in Spa booking system such as ESP or Premier advantageous
• Must have an international spa qualification i.e. Itec, Cidesco etc.
• Excellent command of the English language with solid verbal and written communication skills
• Excellent phone etiquette and communication skills
• Proven ability to multi-task
• Having experience in Premier system is advantageous
• Highly presentable
• Able to do spa treatments when required
• Able to work flexible working hours; shifts, week‑ends, public holidays, extended hours to accommodate the changing needs of the business
• Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Experience:

NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no.

Job Type:

Part‑time

What's in it for you?

• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme
• Eligible employees will receive one-third of their salary during parental leave. Employees qualify for this benefit after completing one year of service and may apply twice within a five‑year period.
• Discounted accommodation rates at Red Carnation Hotels locally and worldwide
• 25% off on food and 30% off on beverages in our dining venues
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees.
• Access to pension benefits for all permanent and hourly paid employees including funeral benefits, disability and death benefits, because we care about our employees.
• Access to company funded medical benefits for all permanent and hourly paid employees including extended family and accidental medical cover at discounted rates, because we care about our employees.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• 1 Meal Per shift.
• Complimentary uniform and dry‑cleaning services
• Complimentary daily staff transport

NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no.

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