Senior Technical Support Lead

People Dimension • Randburg, South Africa

2 days ago

Job description

SUMMARY:
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POSITION INFO:
Key Responsibilities Provide advanced technical support to System Integrators, Consulting Engineers, Facility Managers, End Users, and internal staff. Deliver product demonstrations, technical presentations, and customer training sessions. Assist customers with troubleshooting hardware, software, and system integration issues. Liaise with international manufacturing partners regarding technical queries, software updates, and product enhancements. Support the sales team by providing technical expertise during customer engagements and project discussions. Maintain up-to-date knowledge of new technologies, software releases, and product developments. Build and maintain strong technical relationships with customers and industry stakeholders.

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