Senior Field Service Technician - Cape Town

Our client in the Industrial and Manufacturing Services industry is seeking to employ an experienced Senior Field Service Technician to join their dynamic team based in Brackenfell, Cape Town.

This opportunity is ideally suited to technically skilled individuals with strong electrical, mechanical, and field service experience who are passionate about delivering high-quality installations, maintenance, repairs, and customer service within demanding industrial environments.

Requirements:

• Grade 12 (with Mathematics and English) or equivalent
• Technical Trade Certificate
• Additional trade qualification – advantageous.
• Valid South African Driver’s License
• Valid Forklift License
• Working at Heights certification
• Risk Assessment qualification
• First Aid Level 1
• Scaffolding erection and inspection – advantageous
• Welding experience (qualification advantageous)
• Minimum 3 years’ experience as a Junior Field Technician
• 3+ years’ experience in a technical, electrical, or industrial environment

Responsibilities:
Site Assessment and Preparation

• Conduct site inspections and assess installation readiness
• Take accurate measurements and determine equipment requirements
• Compile installation packs with tools, parts, and accessories
• Ensure all Occupational Health and Safety (OHS) requirements are met
• Complete site-specific risk assessments

Installations

• Perform accurate and efficient installations of equipment
• Ensure installations are completed on time and within budget
• Take full responsibility for installation quality and execution
• Provide feedback on performance and operational challenges

Repairs and Maintenance

• Conduct fault-finding and breakdown repairs on-site
• Perform maintenance and servicing of mechanical and electrical equipment
• Ensure first-time fix and minimise repeat call-outs

Quality Control and Commissioning

• Maintain high installation and service quality standards
• Ensure proper commissioning and handover to clients
• Provide all required documentation (manuals, certificates, warranties)

General Technical Duties

• Maintain full technical knowledge of all products
• Troubleshoot and resolve technical issues effectively

Tools, Equipment and Work Environment

• Ensure all tools and equipment are maintained and accounted for
• Conduct regular vehicle and tool inspections
• Maintain a clean, safe, and organised working environment
• Ensure full compliance with PPE and safety requirements

Customer Service

• Deliver exceptional customer service at all times
• Represent the company professionally on-site
• Build and maintain strong customer relationships

Team Responsibilities

• Support and mentor junior team members
• Assist team members when required
• Lead by example and promote teamwork

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.