AI & Process Automation Assistant Durban, KZN

AI & Process Automation Assistant
Durban, KZN

We are looking for a motivated and tech-savvy AI & Process Automation Assistant to support the optimisation of business processes, automate repetitive tasks, and assist with the implementation and use of AI tools across the organisation, Durban

Key Responsibilities

The successful candidate will assist with:

• Identifying tasks and processes suitable for automation
• Setting up and maintaining basic AI and automation workflows
• Supporting data capturing, reporting, and process tracking activities
• Creating templates, forms, spreadsheets, and simple workflow systems
• Assisting staff with the use of AI tools and process improvements
• Streamlining administrative, operational, stock, sales, and reporting functions
• Testing automation solutions and reporting any issues or inefficiencies
• Documenting processes, procedures, and implemented improvements

Minimum Requirements

• Interest or experience in AI tools, automation, systems, or business processes
• Strong computer literacy, particularly with spreadsheets and online platforms
• Good problem-solving and analytical skills
• High attention to detail and accuracy
• Willingness to learn new software and emerging technologies
• Good communication and interpersonal skills

Advantageous Skills & Experience

• Experience with tools such as ChatGPT, Google Workspace, Microsoft Excel, Zapier, Make (Integromat), or similar platforms
• Previous experience in administration, operations, IT, or systems-related roles

Key Attributes

• Proactive and solution-driven mindset
• Strong organisational skills
• Ability to work independently and as part of a team
• Adaptability in a fast-changing, technology-driven environment