IT Automation & Support Lead
ATS Client • Cape Town, Western Cape, ZA
30+ days ago
Job description
Dotdigital seeks a senior IT automation lead to elevate the IT support team in Cape Town, guiding engineers and a back-office team. You will implement automation, self-service, and tooling improvements to reduce tickets while enabling more complex work.
You will design and deliver projects (MDM rollouts, migrations) and mentor staff. Candidates should speak API interfaces (Entra, Graph, ZenDesk) and work well in a remote-first, globally distributed setup.
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