Global IT Service Delivery Manager – BFSI (Multi-Country)
ATS Client • Cape Town, Western Cape, ZA
30+ days ago
Job description
Teleperformance in Cape Town, South Africa is seeking an IT Service Delivery Manager for BFSI with multi-country delivery responsibilities. You will own the global IT service delivery relationship, act as the main escalation interface, and lead Major Incident Management across regions.
The role requires 3–5 years in IT service delivery, strong knowledge of contact centre tech, networking, security, and cloud platforms, and ITIL proficiency.
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