Job description
IT Operations Manager who will be responsible managing 3 teams, housed under the Infrastructure department; IT Infrastructure, Support and Facilities.
Key Responsibilities
- Infrastructure team will ensure servers, networks and the company's general IT infrastructure are available robust, maintained and are able to handle any issues that impact up time.
- Support team will be responsible for all the systems, having all software installed and maintained.
- Facilities team will be responsible for general maintenance.
- IT Ops manager will be responsible for driving the success of these teams.
- Ops manager will be responsible for creating processes and intra-team efficiencies that ensure the teams are performing optimally.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Facilities Management.
- Min 5 years experience in a similar IT operations or facilities management leadership role.
- Proven experience and success in the management of multiple teams in the infrastructure space.
- Expertise in developing IT policies, managing technical and facilities teams.
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