Senior Field Service Technician - Pretoria

Requirements

• Grade 12 (with Mathematics and English) or equivalent
• Technical Trade Certificate
• Additional trade qualification – advantageous
• Valid South African Driver’s License
• Valid Forklift License
• Working at Heights certification
• Risk Assessment qualification
• First Aid Level 1
• Scaffolding erection and inspection – advantageous
• Welding experience (qualification advantageous)
• Minimum 3 years’ experience as a Junior Field Technician
• 3+ years’ experience in a technical, electrical, or industrial environment

Responsibilities

Site Assessment and Preparation

• Conduct site inspections and assess installation readiness
• Take accurate measurements and determine equipment requirements
• Compile installation packs with tools, parts, and accessories
• Ensure all Occupational Health and Safety (OHS) requirements are met
• Complete site-specific risk assessments

Installations

• Perform accurate and efficient installations of equipment
• Ensure installations are completed on time and within budget
• Take full responsibility for installation quality and execution
• Provide feedback on performance and operational challenges

Repairs and Maintenance

• Conduct fault-finding and breakdown repairs on-site
• Perform maintenance and servicing of mechanical and electrical equipment
• Ensure first-time fix and minimise repeat call-outs

Quality Control and Commissioning

• Maintain high installation and service quality standards
• Ensure proper commissioning and handover to clients
• Provide all required documentation (manuals, certificates, warranties)

General Technical Duties

• Maintain full technical knowledge of all products
• Troubleshoot and resolve technical issues effectively

Tools, Equipment and Work Environment

• Ensure all tools and equipment are maintained and accounted for
• Conduct regular vehicle and tool inspections
• Maintain a clean, safe, and organised working environment
• Ensure full compliance with PPE and safety requirements

Customer Service

• Deliver exceptional customer service at all times
• Represent the company professionally on-site
• Build and maintain strong customer relationships

Team Responsibilities

• Support and mentor junior team members
• Assist team members when required
• Lead by example and promote teamwork

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