Debt Collection / Credit Controller

SUMMARY:
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POSITION INFO:

Debt Collection Clerk / Credit Controller

Reference: MID701

Location: Pretoria, Gauteng

Salary: R18,000 – R20,000 per month + Provident Fund + Medical Aid Contribution

A well-established and reputable company in the automotive parts and distribution industry is seeking an experienced Debt Collection Clerk / Credit Controller to join their finance team in Pretoria.

Minimum Requirements

• Afrikaans must be your first language (essential).

• Minimum 5–6 years' debt collection / credit control experience.

• Proven experience managing a high-volume debtor's book.

• Advanced working knowledge of OMNI and/or SAP.

• Matric (Grade 12).

• Relevant Finance or Credit Management qualification will be advantageous.

• Computer literate with advanced Microsoft Excel skills.

• Excellent communication, negotiation, and problem-solving abilities.

• Strong attention to detail and ability to work accurately under pressure.

• Stable employment history with contactable references.

Key Responsibilities

• Manage and maintain a high-volume debtor's book.

• Ensure timely collection of outstanding accounts.

• Follow up on overdue accounts via telephone, email, and written correspondence.

• Reconcile customer accounts and resolve account queries efficiently.

• Allocate customer payments accurately.

• Process credit notes and adjustments where required.

• Prepare age analysis reports and collection updates.

• Maintain accurate debtor records on OMNI and/or SAP.

• Liaise with customers and internal departments regarding account-related matters.

• Escalate problematic accounts where necessary.

• Ensure company credit policies and procedures are adhered to.

• Assist with month-end debtor functions and reporting.

The Successful Candidate Will Have

• Excellent negotiation and debt recovery skills.

• A professional yet firm approach when dealing with customers.

• Strong administrative and organizational skills.

• The ability to work independently while meeting deadlines.

• A proactive attitude and high level of accountability.

Package

• Salary: R18,000 – R20,000 (depending on experience)

• Provident Fund

• Medical Aid Contribution