Systems Trainer: CRM & Telephony for Operational Excellence

Cre8work! in Germiston, South Africa, is seeking a Systems Trainer to empower call centre agents and sales staff with the skills to navigate internal systems, CRM platforms, and telephony tools, enabling smoother operations.

You will design and deliver in-person and virtual training sessions, develop engaging materials and e-learning modules, assess training effectiveness, and collaborate with IT and Operations to close knowledge gaps while maintaining up‑to‑date records.

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