Branch Supervisor - Cape Town

SUMMARY:
Our client is seeking to employ a Branch Supervisor to join their team based in Montague Gardens, Cape Town.

Exciting Opportunity:

Join a dynamic and fast-paced organisation where you will play a key role in supporting branch operations, internal sales administration, customer service, and sales support. This is an excellent opportunity for a highly organised individual who enjoys working in an administrative and customer-focused environment.

POSITION INFO:

Requirements:

• Matric (post-matric qualification would be an advantage).
• Minimum of 2 years' experience in internal sales administration and clerical duties.
• Experience in valves and instrumentation industry.
• Computer literate and efficient.
• Ability to work independently and proactively.
• Excellent attention to detail.
• High level of accuracy.
• Good organisational and time management skills.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy office environment.

Responsibilities:

• Oversee and support all internal administrative duties within the branch to ensure the office operates smoothly.
• Handle and allocate branch enquiries.
• Process Embrace transactions, including invoicing, jobs, LPRs, OPRs and related documentation.
• Compile and submit quotations as required.
• Provide leads for Sales Engineers.
• Provide external sales support.
• Compile daily JMR figures, including daily, month-end and financial year-end reports.
• Assist with consignment stock management.
• Log onto the Ariba, Coupa and other customer portals daily to download new orders and allocate them to Internal Sales.
• Manage branch debtors by following up on outstanding payments and reporting to the Debtors Office and Branch Manager.
• Manage office supplies inventory and place orders as required.
• Expedite local and divisional orders.
• Handle incoming telephone calls and customer enquiries.
• Assist with telephone sales and branch enquiries.
• Perform general clerical duties, including filing, typing and stationery administration.
• Maintain the quotation register system.
• Compile and submit quotations from telephone enquiries.
• Compile reports as required.
• Control stock of pamphlets and brochures.
• Arrange seminars and seating requirements.
• Ensure customer lists are maintained and kept up to date.
• Update selling prices on Embrace when requested.

Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.