Funeral Planner (East London)

Icebolethu Group is an authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor and the second largest Funeral Assurance Group in South Africa. The company won the Standard Bank KZN Top Brand award in 2022 and delivers dignified burial solutions.

Minimum Qualifications

• Senior Certificate (Grade12).
• A qualification in Sales, Logistics or Funeral industry qualification.
• Computer literate.

Experience and Knowledge required

• 1–2 years of experience in administration.
• Knowledge in system Easipol is an added advantage.
• Driver’s licence (advantageous).
• Own vehicle (advantageous).

Skills Required

• Administrative skills.
• Research skills.
• Planning and organising skills.
• Futuristic mindset.
• Excellent communication skills.
• Attention to detail.

Key Performance Areas

• Logistics planning and event management for funerals.
• Provide administrative support to the burials team.
• Ensure clients are well informed of the value‑added services offered.
• Utilise relevant tools (Easipol and Excel) to maintain accurate records.
• Collaborate inter‑departmentally to deliver a zero‑defect service.
• Drive consistency and sustainability in funerals and ensure staff compliance on PPE and health and safety policies.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NBWe are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture.

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