1st Line IT Support Engineer — Fast Troubleshooter

Rayton Group in Johannesburg is seeking an IT Service Desk professional to provide first-line support, manage tickets, and ensure SLA adherence. You will deliver telephonic and email technical support and coordinate with internal teams and third-party vendors to resolve issues.

The role requires 1–2 years in an IT service desk, knowledge of Microsoft 365 administration and Active Directory, plus basic networking skills. A proactive team player approach and willingness to learn are essential.

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