Operations Administrator
Are you ready to play a vital role in boosting operational efficiency for a dynamic organization specializing in telecommunications, security systems, and IT services? Our client, an established company committed to delivering high-quality technical solutions, is seeking a dedicated Operations Administrator to ensure seamless project execution and support strategic growth within their expanding team.
Where You'll Make an Impact
Develop and maintain standardized operational processes, workflows, and templates to enhance efficiency and scalability across various technical services.
Support strategic planning by preparing data-driven insights, performance reports, and resource forecasts.
Coordinate end-to-end scheduling for installations, site surveys, maintenance, and upgrades, ensuring optimal resource utilization.
Manage service tickets, work orders, and project documentation in CRM systems, ensuring timely updates and closures.
Handle client communications, quotations, invoice tracking, and queries to support excellent customer service.
Provide high-level administrative assistance to senior technical leaders, including calendar management, meeting preparation, and reporting.
Maintain accurate databases for clients, projects, inventory, warranties, and regulatory compliance.
Support procurement activities, stock management, and supplier coordination.
Foster collaboration with sales, finance, technical teams, and management to ensure smooth project execution and client satisfaction.
Requirements
Matric qualification (essential)
Diploma or Degree in Business Administration, Operations Management, IT, Telecommunications, Office Management, or related field (advantageous)
3–7+ years of experience in operations administration, project coordination, or support roles in technical or service environments
Proven ability to manage multiple tasks in fast-paced, deadline-driven settings
Strong understanding of telecom and IT concepts such as CCTV, PABX, VoIP, and network connectivity
Excellent communication and stakeholder management skills
Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with CRM or ticketing systems
Analytical mindset with attention to detail and problem-solving skills
Proactive, resilient, and adaptable to operational challenges
What We’ll Give You
A competitive salary of R25,000 - R35,000 per month (Cost to Company)
Opportunities to contribute to innovative projects in a growing technology sector
A collaborative team environment that encourages professional development
The chance to make a meaningful impact in a technology-driven organization
Take the next step in your career by joining a forward-thinking company where your organizational skills will drive operational success and support technological excellence. Apply now to be part of a team dedicated to delivering top-tier technical solutions and expanding their operational capabilities.
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