Team Leader, Universal Banking
Standard Bank GroupJohannesburg, Gauteng, South Africa2 days ago
Job description3-5 years of front line experience in serving customers to meet sales and service objectives Demonstrated expertise in Client Coverage and Personal Banking Proven track record of team leadership and performance management In-depth knowledge of other departments and their functions within a branch Experience in risk management and compliance within the banking sector Exceptional interpersonal and communication skills Strong analytical and problem-solving abilities Excellent organisational and time management skills Ability to coach and develop team members Proficiency in data analysis and performance metrics interpretation Adopting Practical Approaches Articulating Information Challenging Ideas Convincing People Exploring Possibilities Application & Submission Verification (Consumer Banking) Banking Process & Procedures Client Acceptance & Review Customer Understanding & Product Knowledge (Consumer Banking) Processing
To oversee a team of Universal Bankers for a Point / s of Representation (POR / s) within client experience product and laid down requirements to drive sales and service objectives.
Qualifications :
Minimum Qualifications :
- NQF Level 5 (FAIS aligned) or higher in Banking Finance or related field
Experience Required :
Key Skills :
Additional Information :
Behavioural Competencies :
Technical Competencies :
Remote Work : No
Employment Type : Full-time
Key Skills
Financial Services,Customer Service,Loan Applications,Customer Questions,Financial Needs,Bank Products,Customer Transactions,Communication,Customer Relationships,Sales Activities,Referral Goals,NMLS,Problem Resolution,Sales Goals,Account Opening
Experience : years
Vacancy : 1
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Team Leader • Johannesburg, Gauteng, South Africa
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