Job title : Team Leader, Universal Banking - Johannesburg, Sasolburg
Job Location : Gauteng, Johannesburg
Deadline : December 19, 2025
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Job Description
To oversee a team of Universal Bankers for a Point / s of Representation (POR / s) within client experience, product and laid down requirements to drive sales and service objectives.Qualifications
Minimum Qualifications :
NQF Level 5 (FAIS aligned) or higher in Banking, Finance, or related fieldExperience Required :
3-5 years of front line experience in serving customers to meet sales and service objectivesDemonstrated expertise in Client Coverage and Personal BankingProven track record of team leadership and performance managementIn-depth knowledge of other departments and their functions within a branchExperience in risk management and compliance within the banking sectorKey Skills :
Exceptional interpersonal and communication skillsStrong analytical and problem-solving abilitiesExcellent organisational and time management skillsAbility to coach and develop team membersProficiency in data analysis and performance metrics interpretationAdditional Information
Behavioural Competencies :
Adopting Practical ApproachesArticulating InformationChallenging IdeasConvincing PeopleExploring PossibilitiesTechnical Competencies :
Application & Submission Verification (Consumer Banking)Banking Process & ProceduresClient Acceptance & ReviewCustomer Understanding & Product Knowledge (Consumer Banking)ProcessingBanking jobs