Business Process & Systems Manager

Hi! We’re - Fiorilli Construction a Cleveland-based commercial construction company that’s grown by doing things a little differently. We believe great results come from great relationships, and that real success happens when people genuinely enjoy working together.

For more than three decades, we’ve been building offices, retail spaces, and community projects across Ohio and beyond. But what really defines us isn’t just what we build - it’s how we work. We’re organized, tech-driven, and obsessed with making our systems smarter and more efficient. Tools like Jonas Premier, Monday.com, and HubSpot are part of our daily rhythm, helping us stay sharp and deliver consistently high-quality work.

We’re also a team that values honesty, curiosity, and a sense of humor. You’ll find people here who are open to ideas, ready to improve, and not afraid to challenge “how it’s always been done.”

So if you’re someone who loves solving problems, improving processes, and helping a good team become even better, you’ll fit right in.

About the role

This role sits at the intersection of people, processes, and technology. As the Business Process & Systems Manager , your mission is to make sure Fiorilli Construction runs smoothly behind the scenes - that every system works together, every process makes sense, and every team member has the tools they need to do their best work.

You’ll be the person who connects the dots between operations, finance, HR, and leadership, improving how information flows and how work gets done.

In this role, you will :

• ⚙️ Map, document, and improve business processes across all departments
• Identify inefficiencies and design better workflows that increase speed and consistency
• Manage and optimize key systems — including Jonas Premier (ERP), Microsoft 365, Monday.com, and HubSpot