OTC Senior Manager

SUMMARY:
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POSITION INFO:
Are you ready to make a tangible impact in the sector by driving excellence in credit and collections processes? Join a leading logistics organization that supports diverse industries with comprehensive supply chain solutions, including freight forwarding, warehousing, and last-mile delivery. This is your opportunity to lead a dynamic team and help optimize financial performance in a crucial operational area. Duties: Contribute to the development and implementation of Credit and Collections and Accounts Receivable processes, including planning, policy design, and budgeting. Oversee and monitor the delivery and quality of credit and collections activities to minimize risk and ensure timely repayments. Develop and ensure compliance with credit management policies. Review account statuses and outstanding balances to prioritize collections and maintain customer accounts. Resolve difficult credit issues, review escalations, and oversee timely follow-up on overdue accounts. Identify opportunities for process improvements and recommend enhancements for increased effectiveness. Manage large or difficult credit accounts to foster positive customer relations and minimize outstanding debts. Coordinate with operational managers to ensure consistency in Accounts Receivable activities. Oversee payment processing accuracy and reconciliation of customer balances. Assess repayment terms to minimize credit risk in line with company standards. Monitor activities to identify problem areas and implement performance improvements. Design and implement best practices and solutions to enhance team performance. Recruit, develop, and motivate a team to achieve set objectives. Requirements: Five years of relevant experience in credit management, collections, or accounts receivable. Strong leadership and project management skills. Proficiency in SAP and risk management techniques. Excellent customer relations skills. Sound knowledge of credit policies and collection strategies. Familiarity with the following: C programming (beneficial but not essential) Collections and credit management Customer relations and team leadership SAP financial systems Benefits: Aid Contribution Provident Fund Contribution Annual Bonuses Seize the opportunity to lead a vital financial team within a reputable logistics company. If you are passionate about optimizing financial processes and driving team success, we want to hear from you. Apply now to contribute to our client's continued growth and operational excellence.