Internal Retail Sales Assistant

START DATE

: A.S.A.P

REQUIREMENTS:

• 3+ years’ internal sales experience and/or customer service experience.
• 3+ years’ retail/shop floor experience in a similar industry.
• Matric essential.
• Clear credit record.
• Demonstrated ability to deliver required results with a proven track record in internal sales.
• Self-motivated, proactive, and independent worker who is also a strong team player.
• Well-groomed and professional appearance.
• Displays pride in who they are and what they do.
• Effective communication skills.
• Excellent customer service, care, and problem-solving skills.
• Good planning, organisational skills, and time management abilities.
• Neat and tidy.
• Friendly and helpful disposition with a positive attitude.
• Good administrative skills with strong attention to accuracy and detail.
• Proficiency in the use of Word, email, and the internet.

DUTIES:

• Grow the retail client base.
• Maintain and grow individual budgets.
• Be proactive in assisting walk-in customers.
• Take telephone orders professionally and ensure that orders are prepared for customers as agreed.
• Ensure products are neat and tidy, placed on the correct shelf/hook, or in the correct container/position.
• Ensure all surface areas in the responsible workstation are clean.
• Maintain a high standard of the overall condition and appearance of the assigned workstation and products.
• Order and update stock daily, as required.
• Conduct stock takes on request.
• Ensure pricing and product codes are visible at all times.
• Arrange and merchandise products effectively.
• Follow the correct company procedures relating to the above-mentioned responsibilities, in accordance with the company’s policies and procedures.

HOURS:

• Monday to Friday: 08:00 – 17:00