Job description
Motor Plan Direct is seeking an exceptional commercial executive to join our group Leadership Team as Executive Head. This is a strategic leadership opportunity for an accomplished commercial and sales executive with extensive experience in leading high-volume outbound contact centre operations within the South African short-term insurance or financial services industry.
The ideal candidate is a commercially driven leader who combines strategic foresight, operational discipline, and exceptional people leadership to deliver measurable business outcomes.
Key Responsibilities
- Shape and execute the commercial strategy to accelerate sustainable revenue growth, strengthen market position, and maximise profitability.
- Lead and inspire a high-performing commercial organisation, fostering a culture of accountability, innovation, and commercial excellence.
- Drive sales performance across all channels by delivering ambitious growth targets and unlocking new revenue opportunities.
- Identify and capitalise on strategic growth opportunities through market expansion, customer acquisition, and high-value partnerships.
- Partner across the business to align sales, marketing, and operational strategies that accelerate demand generation and commercial success.
- Champion customer excellence by creating exceptional customer experiences that increase brand loyalty, retention, and lifetime value.
- Optimise commercial performance through strategic financial oversight, disciplined budgeting, forecasting, and performance management.
- Harness data and market intelligence to inform strategic decisions, anticipate market shifts, and maintain competitive advantage.
- Lead business transformation by driving operational excellence, digital innovation, and continuous improvement initiatives.
- Cultivate executive relationships with key clients, strategic partners, and stakeholders to strengthen long-term business value.
- Build leadership capability by developing exceptional talent, strengthening succession pipelines, and empowering future leaders.
- Influence enterprise strategy as a member of the Executive Leadership Team, contributing to organisational performance, governance, and long-term success.