Sales Agent – Lead Generation Support

• Our client is seeking a proactive, organised and detail-oriented Sales Agent to join their remote team in South Africa. In this role, you will play an important part in generating new business opportunities and delivering exceptional client service. You will manage inbound and outbound leads, qualify prospective buyers and tenants, coordinate property viewings, and support the sales team in achieving its business objectives. This opportunity is ideal for someone who thrives in an organised environment, communicates clearly and confidently, and enjoys building strong client relationships.

Key Responsibilities

• Act as the first point of contact for client enquiries and lead management
• Respond to inbound enquiries promptly and professionally
• Make outbound calls to follow up with and nurture leads
• Qualify buyers and tenants according to their requirements
• Schedule and confirm property viewings and appointments
• Update and maintain the CRM system with accurate information
• Share new property listings, pricing updates and market information
• Coordinate valuations and listing appointments
• Liaise with agents, suppliers and internal teams
• Manage inboxes and ensure all communications are handled efficiently
• Track lead activity and assist with performance reporting

What We’re Looking For

• Strong written and verbal communication skills
• Confidence in handling inbound and outbound calls
• Ability to qualify leads effectively
• Experience using CRM systems and completing accurate data entry
• Highly organised with the ability to multitask
• Understanding of sales and lead-management processes
• A proactive and results-driven mindset
• Strong teamwork and collaboration skills
• Excellent attention to detail
• Real estate or luxury service experience will be advantageous