Branch Manager

Lead and Manage Staff
- Planning, organising and delegating work activities
- Apply appropriate leadership styles to influence others to achieve organisational goals
- Arrange training and development interventions in accordance with training needs identified of the
individual, team and branch.
- Performing HR practices in accordance with systems, policies, procedures and legal requirements.
- Create a positive working environment.
- Meet with staff on a regular basis with regards to branch goals, objectives and priorities.

Manage Customer Service Standards
- Maintain a high level of customer service standards.
- Monitor/implement a customer feedback system, to control and monitor customer service delivery.

Manage Inventory Control
- Manage and implement stock control practices/processes to improve stock levels and minimise stock
losses and shrinkage.
- Monitor, analyse and report on a range of factors influencing performance and profitability of stock
holding in the branch.
- Monitor the movement of stock into and out of retail outlet.
- Monitor the flow of daily stock transactions and documentation.
- Manage the levels of buyouts
- Authorise all stock related journals.
- Run and analyse various stock management reports in order to continuously manage stock in line with
budgeted stock holding
- Ensure that the movement of stock is closely monitored and acted upon if needed i.e. slow moving,
dead stock etc
- Manage and implement company policies, systems and procedures for stock-take.

Manage Sales Performance
- Compile and propose sales budget for coming year
- Analyse branch sales performance against approved budgetary requirements
- Manage and implement sales strategy policies and procedures that will ultimately result in the increase
of sales performance of the branch
- Perform business calculations
- Manage store pricing policies.
Continuously keep abreast of competitor pricing

Manage all Financial and Operational Aspects of Branch
Loss Control and Security
- Follow-up and verify stock deficiency reports daily
- Ensure buyout values are kept at a minimum in accordance with organisational policy and procedure
General Admin
Health and Safety
Manage Merchandise and Housekeeping
Manage Stock Take