Short-term Insurance Administrator - Paarl

Key Responsibilities:
Manage and process short-term insurance renewals from preparation through to completion
Handle day-to-day policy servicing, including amendments, endorsements, additions and cancellations
Manage new business administration, including obtaining quotations, gathering required information and implementing new policies
Perform day-to-day underwriting functions on new and existing short-term insurance policies
Assess risk information and ensure that all relevant underwriting information is obtained and accurately recorded
Prepare and obtain quotations and assist with the placement of new and existing business
Liaise with insurers regarding underwriting requirements, terms, premiums, policy conditions and cover
Capture and maintain accurate client, policy and risk information on relevant systems
Ensure policy documentation is complete, accurate and compliant
Proactively follow up on outstanding information, documentation and insurer requirements
Respond to client queries and provide clear, professional feedback
Assist clients with claims-related queries and support the claims process where required
Maintain organised and accurate client and policy records
Ensure administrative and underwriting processes are completed within required turnaround times and internal service standards

Qualifications & Regulatory Requirements:
RE5 successfully completed essential
Must meet the applicable FAIS Fit and Proper requirements for appointment as a Representative under the company's FSP licence
Relevant Class of Business training for applicable short-term insurance product categories completed, or able to meet the applicable requirements within the prescribed regulatory framework
Applicable product-specific training will be required
Relevant short-term insurance qualification or recognised industry qualification will be advantageous
Must meet the applicable experience and competency requirements for the financial services and product categories in which the individual will be appointed
Previous experience as a short-term insurance administrator and/or underwriter within a brokerage or insurer environment is strongly preferred
Previous experience working as a FAIS Representative will be advantageous
Experience in Personal Lines and/or Commercial Lines insurance
Practical experience with renewals, policy servicing, quotations, new business and underwriting
Good understanding of policy wording, risk assessment, premiums, excess structures and underwriting requirements
Experience using insurance administration and insurer systems
Must demonstrate the required standards of honesty, integrity and good standing

What we are looking for:
We are looking for someone who is proactive, accurate, dependable and takes ownership of their work.