(1795) Applications Technical Specialist – BSTD

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Support BSTD applications by monitoring the underlying environments, including databases and application servers, to ensure capacity management, systems availability and optimal performance.
• Maintain BSTD applications by applying corrective measures, such as patches, upgrades and bug fixes.
• Proactively monitor application upgrades, new releases and product replacements that may affect the assigned applications.
• Configure the application infrastructure to ensure optimal performance and install new features to enable new functionality.
• Investigate and resolve medium- to high-complexity technical issues by interacting with users, developers and other stakeholders on allocated applications.
• Provide reports and recommendations on solution performance and systems availability to senior management and relevant stakeholders.
• Proactively manage business and stakeholder relationships in relation to application support.
• Keep abreast of best practices and technologies related to BSTD and apply them where relevant.
• Impart knowledge of the technical environment to the system development team.
• Maintain compliance with security and application standards.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree in either computer science (NQF level 7), information management, information technology (IT) or an equivalent qualification in a related field;
• six to eight years’ experience in supporting, maintaining and enhancing IT business applications; and
• three years’ experience working with integrated workplace management systems (IWMS), building information modelling (BIM) or smart building environments.

Additional requirements include:

• working knowledge of the JBoss application server, Java development and JavaScript;
• knowledge of C# development;
• working knowledge of Apache, F5 load balancer and XML; and
• knowledge and skill in:
• industry, organisational and business awareness;
• quality assurance;
• continuous improvement;
• continued learning and professional development;
• business continuity and planning;
• IT enablement planning;
• IT transformation and innovation;
• release management;
• application design, configuration and development;
• application support and maintenance;
• infrastructure design and development;
• systems integration;
• workload estimation; and
• technical analysis.