Senior Field Service Technician - Cape Town
Requirements: - Grade 12 (with Mathematics and English) or equivalent - Technical Trade Certificate - Additional trade qualification advantageous. - Valid South African Drivers License - Valid Forklift License - Working at Heights certification - Risk Assessment qualification - First Aid Level 1 - Scaffolding erection and inspection advantageous - Welding experience (qualification advantageous) - Minimum 3 years experience as a Junior Field Technician - 3+ years experience in a technical, electrical, or industrial environment Responsibilities: Site Assessment and Preparation - Conduct site inspections and assess installation readiness - Take accurate measurements and determine equipment requirements - Compile installation packs with tools, parts, and accessories - Ensure all Occupational Health and Safety (OHS) requirements are met - Complete site-specific risk assessments Installations - Perform accurate and efficient installations of equipment - Ensure installations are completed on time and within budget - Take full responsibility for installation quality and execution - Provide feedback on performance and operational challenges Repairs and Maintenance - Conduct fault-finding and breakdown repairs on-site - Perform maintenance and servicing of mechanical and electrical equipment - Ensure first-time fix and minimise repeat call-outs Quality Control and Commissioning - Maintain high installation and service quality standards - Ensure proper commissioning and handover to clients - Provide all required documentation (manuals, certificates, warranties) General Technical Duties - Maintain full technical knowledge of all products - Troubleshoot and resolve technical issues effectively Tools, Equipment and Work Environment - Ensure all tools and equipment are maintained and accounted for - Conduct regular vehicle and tool inspections - Maintain a clean, safe, and organised working environment - Ensure full compliance with PPE and safety requirements Customer Service - Deliver exceptional customer service at all times - Represent the company professionally on-site - Build and maintain strong customer relationships Team Responsibilities - Support and mentor junior team members - Assist team members when required - Lead by example and promote teamwork Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.